For anyone born after 1985, entering the workforce is a technological shock.
Raised on MySpace.com, Facebook.com and Wikipedia, these workers can't comprehend why they should have to wait 18 months for a company to build corporate software when they can download what they need instantly. "Technology is an important thing in my personal and work life, and I think the two of them should be connected," says Amy Johanningman, a 22-year-old college senior who worked at a company one summer where the use of social-networking sites was discouraged, camera phones verboten, and the interns were told to limit personal emails.
Corporate policy isn't stopping Johannigman's contemporaries. Sure, there are official policies against using gear the tech department hasn't sanctioned, but the sheer number of workers who are flouting the rules makes enforcement nearly impossible. Consulting firm Forrester Research even coined a term for workers ignoring corporate policy and taking technology into their own hands: Technology Populism.
Corporate leadership would be wise to keep technology up-to-date for Gen X to stay productive. For Gen Y encourage suggestions and don't fear change. Gen Y is more comfortable with technology than any other group. Learn from them.
Source: Business@Work, BusinessWeek, August 25, 2008